One Form, Then the Full Lobby Awaits
Creating your rajalagit account takes a handful of steps — enter your details, verify your identity, and you're set to fund via DANA, OVO, or GoPay.
Get Help With Your Account
If registration hits a wall — OTP not arriving, verification documents rejected, or a deposit not reflecting — our account support team is the direct route. Reach us through live chat from inside the lobby, or use the email channel for document-related issues where you need to attach files. Response quality matters more than speed promises, so we aim to resolve account and deposit queries fully rather than send you back to an FAQ link.
Live Chat
Access live chat from the lobby menu. Use this for OTP issues, login problems, or a deposit that hasn't reflected — it connects you to account staff directly.
Email Support
For document verification, identity uploads, or account disputes, email gives you a thread to attach files and track responses at your own pace.
Account FAQ
Common registration questions — from OTP steps to wallet linking — are covered in our account FAQ section, reachable from the help menu inside your profile.
Fund Your Account via Local Wallets
After your account is active, head to the deposit screen and choose DANA, OVO, or GoPay — whichever wallet you already use for daily transfers. The screen shows the destination account number; open your wallet app, send the amount, and confirm with your wallet PIN. The balance lands in your rajalagit account once the wallet confirms the transfer on their end. No card details, no bank form — just the wallet flow you already know from ride-hail top-ups and marketplace checkouts.
DANA
Open DANA, tap transfer, enter the account number shown on the deposit screen, and confirm. Your lobby balance updates once DANA processes the send.
OVO
Use OVO transfer to send funds to the displayed account. Confirm via OVO PIN; your account credit reflects after OVO pushes the confirmation through.
GoPay
Switch to GoPay inside your Gojek app, enter the deposit account number, confirm the amount and PIN. Balance appears in your account after GoPay clears.
What to Expect When You Register
Fill in your name, email address, and mobile number — the same number tied to your DANA, OVO, or GoPay wallet makes later deposits faster to match. After submitting the form, you'll receive a one-time code (OTP) to that mobile number to confirm ownership. Once the OTP is accepted, your account is active and you
can head straight to the deposit screen. Identity verification may be requested before your first withdrawal; having a clear photo of your ID ready keeps that step smooth. The account dashboard sits behind a PIN or password of your choice, and we recommend setting something unique rather than reusing a wallet PIN. Our account team
can assist if the OTP doesn't arrive or if verification hits a snag — reach us via live chat from the lobby.
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OTP Confirmation A one-time code is sent to your registered mobile number. Enter it within the session window to confirm your account and move forward.
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Identity Check A government-issued ID is needed before your first withdrawal. Uploading it early clears the path so there's no delay when you're ready to cash out.
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Wallet Linking Your DANA, OVO, or GoPay number is tied to your account profile. This makes deposit matching quicker and keeps your withdrawal route consistent.
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Account Security Choose a unique password and keep your OTP private. Our system uses SSL encryption so your data moves over a secured connection every session.
Account
Fill in your name, email address, and mobile number — the same number tied to your DANA, OVO, or GoPay wallet makes later deposits faster to match. After submitting the form, you'll receive a one-time code (OTP) to that mobile number to confirm ownership. Once the OTP is accepted, your account is active and you can head straight to the deposit screen. Identity verification may be requested before your first withdrawal; having a clear photo of your ID ready keeps that step smooth. The account dashboard sits behind a PIN or password of your choice, and we recommend setting something unique rather than reusing a wallet PIN.
Explore the LobbyYour details are encrypted for secure account access.
Common Questions About Signing Up
These are the questions our account team hears most from people setting up a new account — from the first form to the first deposit cleared via DANA, OVO, or GoPay.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.