Reference

Terms and Conditions for rajalagit Accounts

These terms set out what you agree to when you open and use a rajalagit account — including how deposits via DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

DANA, OVO, GoPay acceptedAccount holder age and eligibility applyIndonesia-region access rulesOne account per personTerms updated when notified
rajalagit Terms and Conditions for rajalagit Accounts
CONTACT US DIRECTLY

How to Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard. Our support team handles terms queries, account disputes, and wallet verification questions through this channel.
Email Support Send your query to the support address listed in your account settings. Include your registered wallet name — DANA, OVO, or GoPay — so we can locate your record quickly.
Account Help Centre The Help Centre inside your account covers common terms questions — from deposit rules to account suspension. Check there first before raising a formal ticket.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights

We keep your account data only as long as your account is active or as required by applicable rules. You can request a copy of the data we hold on you through the support channels above. Account security relies on your login credentials plus OTP verification for each new device — do not share your PIN or OTP with anyone, including anyone claiming to represent rajalagit. We do not store your full wallet number after a transaction is confirmed.

Data Retention

We hold your account records for as long as your account remains active. After closure, data is retained only to the extent required under applicable rules, then removed.

Account Security

OTP verification is required the first time you log in from a new device. Never share your OTP with anyone. If you suspect unauthorised access, contact live chat immediately.

Wallet Verification

Your DANA, OVO, or GoPay wallet must match the name on your rajalagit account. Mismatched names trigger a manual review before the transaction moves forward.

Requesting Changes

To update your registered wallet, request a data correction, or query a suspension, submit a ticket through live chat or email with your account ID and wallet details attached.

Common Questions About These Terms

These answers cover what we get asked most about account rules, wallet use, and your rights under these terms. If your question is not here, reach out through live chat.

No. Your wallet must be registered in your own name. Deposits from a third-party DANA or OVO account will be held and returned pending verification of ownership.

Duplicate accounts are against these terms. If we detect a second account linked to the same identity or wallet, both accounts may be suspended and any balance reviewed before release.

Contact support via live chat or the registered email address and ask for a data access request. Include your account ID and the GoPay, OVO, or DANA wallet linked to the account.

We may update these terms when required. Material changes are communicated to your registered contact before they take effect. Continued use of your account after that point means acceptance.

Contact live chat immediately, then change your login credentials. Our team will review recent session activity and, if needed, place a temporary hold on your account while we investigate.

Yes. These terms cover all activity inside your account — slots like Krakatau Blast Megaways, live casino tables, sportsbook markets, and crash games — under the same rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.